TIP: If you are coming to The Riviera Maya from a cooler climate, we suggest you dress in layers for travel on the airplane. Example: put on some shorts and T-shirt under your clothing for the warmer climate with a layer of warmer clothing on top. This way, when you arrive you can make a quick change of clothing without having to go to a bathroom or dressing room, but be sure to leave room in your carry on. You will be much more comfortable on your ride from the airport to your hotel!
It is also a good idea to have your toiletries packed in your carry-on if possible (the essentials) as well as a change of clothes just in case the airlines have trouble with your luggage.
Exchanging money
U.S. currency and TravelerÕs Checks may be exchanged for Mexican currency, the Peso. The exchange rate fluctuates daily. Pesos cannot be exchanged back to U.S. dollars, so it is best to only exchange your money in small amounts. It is a good idea to bring a small pocket calculator when you shop. In some stores you may get a better deal if you pay with U.S. currency, so it may be a good idea to keep a little of both with you.
TIP: It is best to bring your cash with you in small denominations, $1's, $5's, $10's and $20's as it is easier to get change for these bills.
Where to exchange it
Banks are open from 9:00 AM to 1:30 PM. You can also change your money in the hotel or at exchange houses. Major credit cards are accepted nearly everywhere. VISA and MASTERCARD are the best accepted. Major purchases are best made with your credit card - you will automatically receive the bank rate of exchange, which is higher than the rates given in town or at the hotels.
Please note that the only credit card not accepted in the area is the Discover Card.
Electricity
The standard current in the hotels in Mexico is 110 volts AC, the same as in the U.S.
Getting around
Taxis are available twenty-four hours a day. Agree on the fare before getting in the cab. The doorman at the hotel or your tour representative can help you with the correct fare.
TIP: Take advantage of the many maps available at the hotel or travel agency desks to help you find your way around. (Can-Do Map and MapAmigo are good examples).
Car Rental
Car rental is available with all major companies, but please be aware that in Mexico, in case of accident, the deductible charge is $1,000 Dollars.
Shopping
If you forgot it, The Riviera Maya has it! All the personal items - shampoo, razors, toothpaste, etc. are commonly available. A trip to one of the local supermarkets will get you back on track with anything you need - snack foods, fruit, and of course the great Mexican beers.
There are many fine shops in the The Riviera Maya, as well as artisans markets where bargaining is not only desired, but expected.
Silver is a good buy - and don't forget a bottle of Kahlua. Most stores are open from 9:00 AM to 1:00 PM, closed form 1:00 to 5:00 for the siesta, and reopen from 5:00 PM to 9:00 PM.
What's that smell?
Designer perfumes are available at considerable savings compared to the U.S. Ralph Lauren Polo designer shirts and clothes are also a good buy. Beachwear is available everywhere, from the latest in bathing suits to the famous Riviera Maya tee shirts. Don't leave The Riviera Maya without one!
Hablas español?
The official language of Mexico is Spanish. Most people in The Riviera Maya, Cancun and Cozumel speak English and even more understand it. You will have no difficulty getting around town and shopping, as most of the taxi drivers and shop employees understand English. If you do speak a little Spanish, use it! There is no better way to meet the friendly people of The Riviera Maya - a little Spanish goes a long way in building a friendly, warm relationship.
Sports
The Riviera Maya has many golf courses. Most of the deluxe hotels have a tennis court on the property. A few hotels now have their own par three golf courses right on the hotel grounds. Miniature golf is available in Cozumel, as well as an 18 hole course.
In addition to golf and tennis, the hotels and the area offer extensive opportunities in water sports - snorkeling, scuba diving, parasailing, and jet skis are all available.
Dining
The Riviera Maya boasts countless fine restaurants, representing nearly every one of the world's major cuisine. Seafood is excellent in all of the dining locales - from the beachside palapa style restaurant to the refined atmosphere of a candlelight dinner. All of the leading hotels have a specialty restaurant where you can dine from the finest selection of international menus in luxury. In The Riviera Maya, eateries offer every style of food imaginable - from "fast food" burgers and fries to the best Italian, French, Oriental or Cajun meal you'll find anywhere. Prices are comparable to your hometown - starting at a few dollars per person to whatever you would like to spend. There is something for everyone's taste and budget in The Riviera Maya.
TIP: In Mexico it is considered rude for the waiter to bring your check to the tables before you ask for it! ÒLa cuenta, por favorÓ is all that is necessary if you want to try out some Spanish or just say "The check, please" and they will gladly present it to you.
Tips and taxes
In cases where the gratuity is not included or provided for, 15% is the accepted amount. Most items sold in Mexico have a "value added tax" or sales tax of 10% that is usually included in the posted price. In Spanish, it is called IVA. You will see it itemized separately on your receipt. The IVA is equal to a sales tax that we are accustomed to back home.
